For more than 25 years, HWI operated as a Division of Blue Cross & Blue Shield of Rhode Island (BCBSRI), before incorporating as a subsidiary in 2007 and expanding its reach to serve clients nationwide. Leveraging the knowledge and experience gained as a business unit within a health plan, HWI has built a strategic consulting capability that can support other insurers in meeting their business objectives related to:
Employer client acquisition and retention
Population health management
Member service and engagement
Increased brand visibility/market differentiation from competitors
Since launching in 2007, HWI has been engaged by a number of health plans and third party administrators to guide and support the development and launch of employer- and member-facing health management initiatives. In each engagement, the plan's long-term goal of managing the health and attendant care costs of their member population was paired with immediate market needs around the retention and growth of business. To meet these business objectives, HWI has provided components from its suite of products and services, and has customized its proprietary engagement models to match the unique market characteristics of the plans it serves. Additionally, HWI works with the plan and its vendors/service providers to ensure that all resources - whether they originate from HWI, the plan itself, or another vendor - function as an integrated, comprehensive offering to meet the member's health management needs.