Steve Cook

Steve oversees all of HWI's data and communication resources and guides the development of hosted applications and other technology products. With fifteen years of experience in communication systems, business administration, and computer technology, Steve's expertise and influence is helping to optimize HWI products, services and systems to most efficiently and effectively support our clients.

Steve creates Web-based applications, databases and report generation tools that improve our assessment and evaluation processes for HWI clients and enhance the delivery of products and services. He is also responsible for managing the Teleform data capture center, a system which quickly and accurately process information from clients, evaluates their health and wellness needs, and the impact of HWI programs. Steve has overseen the transition of all HWI users and systems to a new technology vendor to reduce down time and improve technical support.

While working for Blue Cross & Blue Shield of Rhode Island (BCBSRI), Steve played a significant role in building BCBSRI.com - BCBSRI's corporate Web site. He implemented a Web site lifecycle management methodology that included provisions for quality assurance, client approval and release management. He also introduced an award-winning enterprise content management solution using Interwoven tools, designed automated content management work-flow procedures, and developed an interactive Consumer Directed Health Plan (CDHP) tool.

Prior to joining the HWI team, Steve was the Corporate Information Systems Manager for RetailExchange.com where he oversaw a team of quality assurance, database, help desk, network and analyst specialists and negotiated Internet service provider (ISP) and other vendor contracts. He was also responsible for managing $1 million in capital assets. Prior to this position, he was an Information Systems Manager for the Hay Group and designed a Web and facsimile data collection system which improved labor cost efficiency for his team over 60% in six months. Steve is also a world traveler and educator and has taught high school science in Southern Africa through the Peace Corps.

Steve received his High-Tech MBA from Northeastern University. When he's not at work, Steve can be found coaching his daughter's softball team or renovating his home. He currently lives with his wife and children in Medfield, MA.