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Melissa Harrison

Director, Health Management


Melissa oversees the delivery of health management programs regionally and nationally. She is responsible for HWI's Center of Excellence corporate training program, Quality Assurance initiative, Wellness Coaching, Biometric Lab Screening Services, Inventory and Fulfillment Management, and Community Outreach and Prevention. Melissa and her team are integral to the success of HWI in the marketplace. Through her leadership, Health Management ensures that each HWI program exceeds client expectations while improving their employees' health, morale, and productivity.

 

With over a decade of experience in health education, Melissa leads her team of health educators in the evaluation of all programs and services for clinical accuracy and effectiveness. With data gathered from the Quality Assurance process and other sources, Melissa and her team support the Product Development team in the ongoing refinement of HWI's program and services.

 

Prior to her work with HWI, Melissa applied her customer service and health education skills as Senior Account Manager in the Health & Wellness Division of Blue Cross & Blue Shield of Rhode Island (BCBSRI). In this position, she assessed her clients’ health risks and developed tailored programs to address them. She also served as Health Promotions Coordinator; delivering health management programming to more than 50 high-profile BCBSRI accounts.

 

Before joining BCBSRI, Melissa was the Wellness Program Coordinator at UnitedHealthcare of New England. She was responsible for all worksite wellness programs for both employees and employer groups. Additional work experience includes the Public Health Office of the Saratoga County Public Nursing Service in New York state where she developed educational materials on topics such as osteoporosis, diabetes, smoking, nutrition, and exercise.

 

Melissa is an active member of the National Wellness Institute, the American Association for Health Education, and the American Alliance for Health, Physical Education, Recreation and Dance. She has Bachelor's of Science in Health Education and a minor in Wellness Management from Plymouth State University in New Hampshire. She lives in Attleboro, MA with her husband and two children.

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