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Ellen Conway

Assistant Vice President, Strategic Consulting & Client Services


Ellen leads the national deployment of all Strategic Consulting initiatives and oversees HWI's Client Services team. The Strategic Consulting team primarily supports health plans in the development and roll-out of wellness initiatives and health management products for plan members and employers. These activities focus on the creation of wellness solutions that can seamlessly integrate with the plan's full spectrum of member health management resources and be packaged for resale to customers. HWI's Client Services team provides strategic support to employer clients and coordinates the delivery of all HWI products and services. 

 

Prior to her current role, Ellen was Manager of Client Services and oversaw the team of health management consultants who offer strategic council to worksite wellness clients and coordinate the delivery of prevention and behavior change-related programs and services to employees in a broad spectrum of industries and settings.

 

Before joining HWI, Ellen served as the project manager for Blue Cross & Blue Shield of Rhode Island's consumer-driven health plan initiative and was responsible for the development of the HSA and HRA plans, as well as the selection of Wells Fargo as its financial services partner. Ellen's work experience also includes leading a product development team and managing a $1.6 million budget at GTECH, a worldwide transaction processing and gaming company, to create a Web-enabled decision support and reporting solution. During her eight years at GTECH, Ellen also managed all aspects of product strategy and day-to-day marketing for key enterprise solutions, and led several procurement teams in new business development and retention sales initiatives.

 

She worked for several years in the Corporate Communication office of a New Hampshire-based affiliate of ING Group, a global financial services firm. Ellen also worked as a healthcare practitioner and in the public affairs office at Lahey Clinic Medical Center in Burlington, MA. She studied nursing and holds a Bachelor's of Science in Communications/Media.

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