The Health & Wellness Institute (HWI) is a fast-growing, innovative company. If you have a passion for wellness and a background in art, health science and/or technology, please contact us. We are always looking for talented and dedicated professionals.

HWI is committed to maintaining a rewarding, healthy and engaging workplace by employing a diverse staff of talented individuals, providing a rich benefits package and offering multiple opportunities for professional development and advancement.

If you think that you might be a good fit for any of the following opportunities, we look forward to hearing from you.

Job Descriptions

Group Fitness Instructor
Job Type: Consultant
Location: Providence, RI

We are looking for energetic, creative fitness instructors to teach in a variety of worksite settings. Responsible for leading group exercise classes and providing minimal administrative duties associated with onsite registration and evaluation.

Requirements:

Group Exercise Instructor Certification with subject matter certification in all or any of the following:

• Yoga
• Pilates
• Stability Ball
• Tai Chi (this specialty does not require the group exercise certification)

All candidates must have a current Adult CPR/FA certificate.
All candidates must carry liability insurance.

The Health & Wellness Institute values diversity and is an equal opportunity/affirmative action employer m/f/d/v. To apply for a job with The Health & Wellness Institute, please submit your resume and cover letter via email to careers@hwinstitute.com and indicate the job title in the subject line. Please send MS Word or text files only.

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Health Educator
Job Type: Full-Time
Location: Providence, RI

JOB SUMMARY:

Responsible for supporting the overall goal of Health & Wellness Institute (HWI) and BCBSRI by improving the health of its members and being their partner in health and wellness. This will be accomplished by designing, planning, promoting, implementing, and evaluating worksite and community health promotion activities to improve overall health.

REPRESENTATIVE JOB DUTIES:

Provide direct health promotion program delivery to client organizations using internally developed programming as well as externally purchased programs. The following formats may be used: health screenings, lectures, seminars, and one-on-one consultations. Present on a variety of topics, such as nutrition, weight management, stress management, fitness, and smoking cessation, to a wide range of ages and personality types. Maintain consistently positive communication with clientele to build relationships, optimize customer satisfaction, and enhance programming.

Design, develop, participate in, and oversee the implementation and continuous improvement of programs that support claims reduction, improve quality of life, and reduce risk for individuals, worksites, and communities. Collaborate with other HWI staff to ensure that all programs address preventive health, healthy lifestyle, and community, worksite, and provider level issues.

Ensure that recommended program participation levels and desired outcomes/behavior changes are achieved through best-in-class program promotion, implementation, and evaluation. Program participation is reported to the Team Leader and Manager of Health Education after each program is delivered.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED:

Knowledge of: Nutrition, weight management, stress management, fitness, and smoking cessation. Working knowledge of health promotion/education theory and its application.

Technical Skills: Strong persuasive skills required to negotiate, develop, influence, motivate, and change the behavior of others. Exceptional human relations, communications (written and verbal), and presentation skills. Relationship building with external entities, including at the executive level. Strong analytical skills and MS Project. Strong PC skills with knowledge of Word, Excel, PowerPoint.

Ability to: Write program evaluations, analyze and present data. Utilize strong persuasive skills to convince clients on best practices for implementation of applicable/appropriate health promotion programming. Handle multiple priorities. Exercise sound judgment. Take initiative in finding solutions to difficult and/or sensitive problems. Perform other duties as assigned.

QUALIFICATIONS:

Minimum Education and Experience: Bachelor's degree in Health Promotion/Education, Public Health, Health and Human Services, or related specialty with 3 years practical experience, or Bachelor's degree in similar discipline with 5 years of practical experience required. Five years of worksite health promotion/prevention program experience working with a variety of human resource management staff, senior level executives, and employees from a variety of worksite settings. Experience conducting health risk and needs assessments, including developing, implementing, and evaluating health and wellness programs. Experience educating a varied client population, including large audiences as well as individualized health coaching sessions. Requires valid driver's license and use of own vehicle to travel throughout the state and occasional out-of-state areas.

HWI values diversity and is an equal employment opportunity/affirmative action employer m/f/d/v. To apply for a job with The Health & Wellness Institute, please submit your resume and cover letter via email to careers@hwinstitute.com and indicate the job title in the subject line. Please send MS Word or text files only.

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Associate Database Analyst
Job Type: Full-Time
Location: Providence, RI

JOB SUMMARY:

Responsible for designing production databases for small to mid-sized projects in MS Access or MS SQL Server. Gathers database and reporting technical requirements from non-technical business owners. Creates report templates in Crystal Reports. Assists in planning and implementing data acquisition activities via web, paper, and other media.

REPRESENTATIVE JOB DUTIES:

Participates in planning meetings to understand technical and logistical requirements for new and existing products. Creates databases and related assets (queries, forms, reports) to meet business needs. Trains internal users on appropriate use of systems and interpreting data and reports. Provides initial support and maintenance for HWI's data universe (DB back-ups, documentation etc.). Oversees the flow of data into systems from various sources (scanning, web, file feeds etc.). Creates and distributes scheduled and ad hoc data feeds for a variety of stakeholders.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED:

Knowledge of: Database management (MS SQL, Access); data relationships and principles; experience with related office systems is helpful (i.e. MS Exchange, Financial or HRIS systems) but not required.

Technical Skills: Microsoft Windows, MS Office SQL, XML, Crystal Reports, Visual Basic helpful but not required.

Ability to: Perform other duties as assigned; mentor and encourage technical skills in other staff; use business communications skills.

QUALIFICATIONS:

Minimum Education and Experience: College degree or equivalent experience in computer systems, data analysis, or related field; 2 years experience in a technical position.

Preferred Education, Additional Qualifications and Experience: Database administration, database support, or related position.

HWI values diversity and is an equal employment opportunity/affirmative action employer m/f/d/v. To apply for a job with The Health & Wellness Institute, please submit your resume and cover letter via email to careers@hwinstitute.com and indicate the job title in the subject line. Please send MS Word or text files only.

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Municipal Wellness Coordinator
Job Type: Full-Time
Location: Providence, RI

JOB SUMMARY:

Serves as the single point-of-contact to municipal clients on behalf of Blue Cross & Blue Shield of Rhode Island (BCBSRI) and assists clients in establishing and targeting their health management goals. In pursuit of delivering quality health management services to the workplace via multiple channels, is responsible for working with BCBSRI departments to assess client needs, communication channels and provide customized programs.

REPRESENTATIVE JOB DUTIES:

Participates as a health management consultant in the retention business sales process providing client relationship management expertise and execution of the health management methodology for municipal accounts.

Participates with senior management of the municipal organization to perform environmental audits and other data gathering instruments as a precursor to developing strategic health and wellness organizational goals and recommending initiatives to achieve these goals.

Participates in targeted cost analysis, data collection, program design, tactical execution, promotional outreach, client interaction, problem solving, reporting, and deadline management for program delivery at the worksites. This is accomplished through strategic planning and the development of strong relationships with client organizations. Assist these organizations as a strategic consultant, meet their organizational objectives using sound data collection and analysis, and define concrete solutions supporting their health management strategy and budget.

Ensure that programs are delivered efficiently and with high quality to individuals and client organizations. Work with the Research and Evaluation team to provide feedback and support for the evaluation processes within all programming.

Implement programs by conducting lectures, seminars, and serving as a point of contact for health management questions. Work with a multi-disciplinary Health Management Team to create and present business cases for new and renewing programs.

Perform needs assessments and on-going analysis of accounts to identify requirements for client's health management strategy, new programs, enhancements to existing programs, and access to internal and external resources available.

Deliver presentations, develop proposals, and work with internal and client sales teams to negotiate and close new and renewing contracts.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED:

Knowledge of: Consulting and customer relationship management processes; health data interpretation methodology; health management programs and services; health promotion methodology; standard health insurance products such as medical, dental, prescription drug, vision, behavioral health, short- and long-term disability, life, accidental death and dismemberment and consumer health plan products; presentation of health education and programs in group and one-on-one settings; budget management.

Technical Skills: Exceptional interpersonal, communications (written and oral), and presentation skills are essential; project management skills; strong PC skills with knowledge of Word, Excel, and PowerPoint are necessary; data gathering, analysis, and reporting; must have a valid driver's license and ability to provide own transportation to and from client sites.

QUALIFICATIONS:

Minimum Education and Experience: Bachelor's Degree in Business, Marketing, Health Promotion/Education, Health Administration, Public Health, Health and Human Services, or related specialty and three years practical experience, or Bachelor's degree in similar discipline with five years of practical experience. Three years of consulting, sales, and/or account management experience. Experience conducting needs assessments and preparing and presenting recommendations. Experience in educating and counseling in a wide range of circumstances from large audiences to one-on-one health coaching sessions. Ability to utilize strong persuasive skills to advise clients on best practices for implementation of applicable/appropriate health promotion programming.

Preferred Education, Additional Qualifications and Experience: Two to three years of consulting or account management experience is desired. Master's degree preferred.

HWI values diversity and is an equal employment opportunity/affirmative action employer m/f/d/v. To apply for a job with The Health & Wellness Institute, please submit your resume, cover letter, and salary requirements via email to careers@hwinstitute.com and indicate the job title in the subject line. Please send MS Word or text files only.

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Manager, Strategic Operations
Job Type: Full-Time
Location: Providence, RI

JOB SUMMARY:

Manage all operational functions of the Health & Wellness Institute (HWI), including dotted line responsibility for overseeing the operational functions of regional offices throughout the U.S. and for ensuring that directives are executed in accordance with HWI's corporate plan.

REPRESENTATIVE JOB DUTIES:

Responsible for the creation and monitoring of all HWI corporate policies and procedures and management of operational budgets for local office and oversight for regional office budgets.

Responsible for the preparation and timely delivery of corporate dashboard reports and all other operational reporting for HWI executive team and parent company. Monitor and report to HWI senior management on all HWI key performance metrics.

Responsible for recruiting and on-boarding efforts for all local and regional staff. Act as HWI's contact with Human Resources or recruiting vendor to fill open positions in local and regional offices.

Monitor, track, and report all staff compliance activities and ensure that HWI is in compliance with all corporate policies, legal and regulatory requirements, and human resource and performance management requirements. Serve as liaison to HWI's legal counsel for all legal and policy matters.

Act as HWI's contact with the Purchasing Department to review, obtain, record, and track all purchase orders. Responsible for negotiating contracts and maintaining records and receipts with office supply vendors.

Help create and foster strategic partnerships and vendor relationships to extend HWI's reach beyond the capabilities of its staff; ensure that all interaction systems (billing, tracking, security, etc.) are efficient and scalable. Ensure that HWI's business operations are kept within budgetary guidelines and that revenue-generating solutions return a profit from operations.

Assist with creating, maintaining, and enhancing the infrastructure necessary to deliver comprehensive, integrated health and wellness solutions for individuals and communities (geographic and worksite), maximizing technological efficiency and scalability without sacrificing the intimacy necessary to develop and sustain meaningful relationships with clients and customers.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED:

Knowledge of: Operations management; Human Resource management; business processes; analytical support; vendor contracting; financial planning, budgeting, and monitoring; project management; working knowledge of Microsoft Office applications; knowledge of database, Internet, and systems architecture; HIPAA regulations and policies.

Technical Skills: Strong operations management and problem solving skills; exceptional human relations, communications (written and oral), and presentation skills are essential; skills in financial and project management, facilitation, and negotiation.

Ability to: Manage diverse and deadline oriented workflow while maintaining high standards of quality, accuracy, and effectiveness; successfully negotiate vendor contracts; deal effectively with conflict; drive a vehicle and travel via other modes of transportation; travel approximately 20%-40% of the time.

QUALIFICATIONS:

Minimum Education and Experience: Bachelor's Degree in Business Administration, Management, Health Services, or similar field. Five years of operations management in corporate setting for a growing company; 1-3 years experience in project management. Knowledge of state and federal policies and requirements. Experience in leading, supervising, and managing staff to the attainment of corporate and departmental goals and objectives. Experienced in vendor contract negotiations. Experienced in department budget planning, development, and monitoring.

Preferred Education, Additional Qualifications and Experience: Advanced Business Degree, Master's, and/or mid to senior level managerial experience (5-10 years) with specific knowledge of budget planning, development, and monitoring. Demonstrated knowledge in developing and implementing comprehensive health promotion and wellness programs, as well as business development experience is highly preferred.

HWI values diversity and is an equal employment opportunity/affirmative action employer m/f/d/v. To apply for a job with The Health & Wellness Institute, please submit your resume, cover letter, and salary requirements via email to careers@hwinstitute.com and indicate the job title in the subject line. Please send MS Word or text files only.

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Senior Consultant
Job Type: Full-Time
Location: Providence, RI

JOB SUMMARY:

The Health & Wellness Institute's (HWI) Senior Consultant is responsible for strategy, analysis, design, and delivery of custom health and wellness solutions for strategic, large-scale client engagements, such as health plans or national clients. The consultant performs a vast range of duties to support strategic engagements from facilitation of executive sessions, to build out of marketing and sales strategy, to support of wellness offerings, to overall project management of the wellness strategy rollout on behalf of key clients. The consultant may work either as a sole practitioner to a health plan or in a leadership role leading a team of HWI professionals in delivering services.

REPRESENTATIVE JOB DUTIES:

Act as a strategic advisor by working closely with the executive team of key clients to identify the current situation, help define a wellness strategy, and build out plans for designing and implementing that strategy.

Facilitate strategic meetings with the executive team and assist the team in exploring new ideas, incorporating best practices from other wellness experiences, and reaching consensus for moving the wellness strategy forward.

Lead in the preparation and initiation of engagements. Obtain an understanding of client's business processes (modifying and developing new processes required to support adoption and application of health management and/or wellness practices). Exercise creativity and resourcefulness in meeting client needs (may include prototypes and proof of concepts). Execute assigned projects within the constraints of time, scope, and budget for the project.

As a sole practitioner, responsible for reporting project status to client during engagements (accomplishments, plans, and risk mitigation). As the lead of a team, oversee project managers and other associates in execution of deliverables and monitor client relationship to ensure satisfaction.

Support the relationship with key industry partners through finding mutually beneficial opportunities which could involve joint proposals, presentations, research, and/or other business development opportunities.

Assist and make recommendations for client account planning; prepare and deliver presentations, proposals, and project approaches, estimation, and work breakdown structure for engagement opportunities.

Assist in recruitment, which includes drawing upon relationships and experience to recommend qualified candidates, interviewing consulting staff candidates, and preparing hiring recommendations.

QUALIFICATIONS:

Minimum Education and Experience: Bachelor's degree in business, communications, or marketing. Minimum of five to seven years of experience required in consulting, marketing, and management (within the health promotion field a plus) targeted at diverse populations; program development including defining clear goals/objectives, developing resource requirements and resource management, team leadership, facilitation, and meeting management. Supervisory experience for account management. Demonstrated new business development ability. Ability to travel, on average, 60% of the time outside of Rhode Island.

Preferred Education, Additional Qualifications and Experience: Master's level degree in business or health is a plus.

HWI values diversity and is an equal employment opportunity/affirmative action employer m/f/d/v. To apply for a job with The Health & Wellness Institute, please submit your resume, cover letter, and salary requirements via email to careers@hwinstitute.com and indicate the job title in the subject line. Please send MS Word or text files only.

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New Business Development Associate
Job Type: Full-Time
Location: Providence, RI

JOB SUMMARY:

Primarily responsible for overseeing the preparation and timely delivery of all new business proposals and Requests for Proposal (RFP) responses on behalf of Health & Wellness Institute (HWI). Responsible for closing new business sales and achieving sales targets for HWI through prospecting and following up on leads generated from conferences where HWI staff are presenting, trade shows, and other promotional opportunities. Negotiate contract terms with clients. Provide input and support for sales and client relationship activities or procedures for HWI. Manage day-to-day sales and account retention relationships with designated accounts. Responsible for all follow up sales, renewal and retention activities, and ensuring that proposals and proposal support is delivered in a timely, high-quality manner to clients. Serve as the project manager for all new business account implementations. Track and monitor all prospecting and sales activities.

REPRESENTATIVE JOB DUTIES:

Responsible for closing new business sales and achieving established sales and retention targets. Attend key conferences, trade shows, and other promotional events on behalf of HWI and generate and follow up with all new business leads identified at those conferences to develop proposal opportunities for HWI.

Attend key marketing and business development meetings in partnership with HWI's senior management team and manage efforts from initiation of meeting to submission of proposal and contract negotiations.

Serve as primary project manager for all new business development efforts, including the preparation and delivery of new business proposals and RFP responses and contract negotiations. Maintain primary responsibility for quality, accuracy, and timeliness of all new business proposals and RFPs prepared by HWI and delivered to clients.

Maintain client relationships and conduct sales presentations.

Develop and track client contract schedules and activities. Monitor all sales responses to RFPs. Assist with the creation, development, and analysis of timely reports on competitive activity and potential need for reaction.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED:

Knowledge of: Sales of professional services; contract negotiations; client relationship management; proposal writing; marketing; account retention; health and wellness issues; healthcare; health insurance.

Technical Skills: Superior sales negotiation and client relationship management skills; proven sales results; superior organizational, planning, customer service, and interpersonal skills required; superior oral and written presentation skills; proficiency in standard Microsoft Office products such as Word, Excel, and PowerPoint; strong analytical abilities; excellent verbal and written communication skills required; strong management skills.

Ability to: Travel over 60% of the time out of Rhode Island; drive a vehicle and travel via other modes of transportation.

QUALIFICATIONS:

Minimum Education and Experience: BA or BS in business, health administration, or related industry. Two to four years experience in a sales or healthcare environment. Supervisory experience for account management, problem recognition and resolution a definite plus. Demonstrated sales ability through results is a must.

Preferred Education, Additional Qualifications and Experience: Master's level degree in business or health is a plus.

HWI values diversity and is an equal employment opportunity/affirmative action employer m/f/d/v. To apply for a job with The Health & Wellness Institute, please submit your resume and cover letter via email to careers@hwinstitute.com and indicate the job title in the subject line. Please send MS Word or text files only.

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Per Diem - Lab Screening Services
Job Type: Consultant
Location: Providence, RI

JOB SUMMARY:

Support the overall goal of The Health & Wellness Institute (HWI) to improve the health of its clients and to be their partner in health and wellness. This will be accomplished by administering finger stick biometric screenings at worksite wellness programs and community health screening activities, as they relate to HWI's Internal Lab Screening Services.

REPRESENTATIVE JOB DUTIES:

Perform finger stick biometric screenings at worksite wellness and community events throughout Rhode Island.

Comply with all policies and procedures related to the Internal Lab Screening Services scheduling protocols for onsite events, both locally and nationally. This includes making sound decisions in a timely manner and reacting appropriately to program scheduling conflicts, troubleshooting equipment issues, and any other potential obstacles.

Adhere to certification/resource management protocols as dictated by the HWI Center of Excellence Model. Conduct ongoing research and maintain current knowledge of all lab screening equipment/supplies; health promotion/education; and state, federal, and OSHA guidelines, licensing, and best practices.

Maintain consistently positive communication with all internal and external clients to build relationships, optimize customer satisfaction, and to enhance future programming opportunities.

Participate and adhere to all quality assurance requirements including, but not limited to the Lab Screening Program: QC documentation, instrumentation operation/maintenance and troubleshooting, proficiency testing, equipment/supply inventory, RMW, detailed confidentiality and QA policies and procedures.

Complete all written/electronic monitoring requirements as directed. Screening program summary documentation includes, but is not limited to, participant totals, work flow operation, equipment/supply issues, worksite contact issues, concerns/feedback, etc.

Identify requirements for new programs, provide ongoing feedback, and work collaboratively with the Product Development and Health Education teams to continually enhance program offerings.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED

Knowledge of: Delivery of screening services to onsite client locations; scheduling and staffing protocols; biometric screening parameters, protocols, and local and national regulations.

Technical Skills: Excellent verbal and written communication skills; complete understanding of the Cholestech biometrics screening equipment and mastery of its utilization; ability to diagnose and troubleshoot potential equipment problems.

Ability to: Adhere to all confidentiality guidelines and protocols; excel in all customer service situations; build client relationships in order to enhance participant screening experience and build trust for potential future programming.

QUALIFICATIONS:

Minimum Education and Experience: Medical Technician (Associates Degree); Medical Technologist (Bachelor's Degree or HEW Certification); Licensed Practical Nurse (LPN); Registered Nurse (RN-Associates or Bachelor's level), Bachelor's Degree in Health Promotion/Education, Public Health, Health and Human Services, or related specialty.

Requires valid driver's license and use of own vehicle to travel throughout Rhode Island and to the occasional out-of-state client location.

Requires a flexible schedule. At times must work outside of normal business hours to cover wellness events and/or attend required training programs.

Preferred Education, Additional Qualifications and Experience: Experience in quality assurance initiatives and inventory management; 5 years practical lab/screening experience.

HWI values diversity and is an equal employment opportunity/affirmative action employer m/f/d/v. To apply for a job with The Health & Wellness Institute, please submit your resume and cover letter via email to careers@hwinstitute.com and indicate the job title in the subject line. Please send MS Word or text files only.

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Health Management Associate
Job Type: Full-Time
Location: Providence, RI

JOB SUMMARY:

Support the implementation of various health management services offered by Blue Cross & Blue Shield of Rhode Island (BCBSRI) to its members as part of MuniBlue and other assigned products and services.

REPRESENTATIVE JOB DUTIES:

Serve as the single point of contact to assigned clients on behalf of BCBSRI and assist clients in establishing and targeting their health management goals and utilizing BCBSRI resources.

Perform needs assessments and ongoing analysis of accounts to identify requirements for client's health management strategy and access to internal and external resources. As appropriate, provide contact information for Employee Assistance Programs and disease and case management programs. Utilize a variety of tools such as Personal Health Assessments (PHA), claims history, claims and pharmaceutical trends, population demographics, corporate health audits, and health interest surveys to determine intervention needs within the given client organization.

Ensure that all services are delivered within established resources and time parameters. Implement activities by conducting lectures, seminars, and serving as a point of contact for health management questions. Using intelligence gathered from worksites, collaborate with communications staff to ensure that promotional materials are appropriate for the target audience.

Work with a multi-disciplinary Health Management Team to create and present business cases for new and renewing programs. Provide impromptu service as needed by HWI management; meet with BCBSRI staff as appropriate to keep abreast of the latest developments to Health Management Solutions and expectations; work with other operational area managers to ensure all organizational objectives are met in a timely, efficient, cost-effective manner.

Deliver presentations and identify new opportunities and maintain account records. Work to create and foster relationships to extend BCBSRI's reach within the capabilities of its staff.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED:

Knowledge of: Standard health insurance products such as medical, dental, prescription drug, vision, behavioral health, short- and long-term disability, life, accidental death and dismemberment, and consumer health plan products; consulting and customer relationship management processes; health data interpretation methodology; health management programs and services; health promotion process/basic communications models; health education and program instruction; budget management.

Technical Skills: Exceptional interpersonal, communications (written and oral), and presentation skills are essential; project management skills; strong PC skills with knowledge of Word, Excel, and PowerPoint are necessary; data gathering, analysis, and reporting.

Ability to:Manage diverse and deadline-oriented workflow while maintaining high standards of quality, accuracy, and effectiveness.

QUALIFICATIONS:

Minimum Education and Experience: Bachelor's Degree in Business, Marketing, Health Promotion/Education, Health Administration, Public Health, Health and Human Services or related specialty or an equivalent combination of education and experience. One year of consulting, sales, and/or account management experience. Experience conducting needs assessments and preparing and presenting recommendations. Experience in educating and counseling in a wide range of circumstances from large audiences to one-on-one health coaching sessions. Ability to utilize strong persuasive skills to advise clients on best practices for implementation of applicable/appropriate health promotion programming. Driver's license and ability to provide own transportation to and from client sites.

Preferred Education, Additional Qualifications and Experience: One year of training or account management experience is desired. Project management experience desired.

HWI values diversity and is an equal employment opportunity/affirmative action employer m/f/d/v. To apply for a job with The Health & Wellness Institute, please submit your resume and cover letter via email to careers@hwinstitute.com and indicate the job title in the subject line. Please send MS Word or text files only.

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Senior Community Wellness Coordinator
Job Type: Full-Time
Location: Sioux City, IA

JOB SUMMARY

Assist health plan members and clients in establishing and targeting their health management goals by connecting those audiences to resources available from health plans, their partners, and community/public outlets. In pursuit of delivering quality health management services to health plan members and clients via multiple channels, this position is responsible for working with appropriate staff to assess client needs, communication channels, and health management opportunities. Accountable for the resource identification, program/service promotion, strategic and tactical planning, reporting and data interpretation for all assigned clients. Also responsible for the training, mentoring, and quality assurance review of Community Wellness Coordinators to ensure optimal effectiveness and efficiency in both internal operations and external client relationship management.

REPRESENTATIVE JOB DUTIES

Participate in targeted resource identification, tactical execution, promotional outreach, client interaction, problem solving, cost analysis, data collection, reporting, member service, and deadline management to connect health plan members with health management resources across Iowa and South Dakota service areas. This is accomplished through strategic planning and the development of strong relationships with and/or knowledge around: internal health/lifestyle management units; vendor partners; community health outlets; community organizations such as churches, sporting leagues, and chambers of commerce; and the client organization itself.

Assist health plan members and small business clients as a strategic consultant, meet their personal/organizational objectives using sound analysis and established health promotion methodologies, and define concrete solutions supporting their health management strategy and/or budget.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED

Knowledge of: Consulting and customer relationship management processes; health data interpretation methodology; health management programs and services; health promotion process/basic communications models; standard health insurance products such as medical, dental, prescription drug, vision, behavioral health, short- and long-term disability, life, accidental death and dismemberment and consumer health plan products; health education and program instruction; budget management.

Technical Skills: Exceptional interpersonal, communications (written and oral), and presentation skills; strong project management skills; strong PC skills with knowledge of Word, Excel, and PowerPoint; ability to conduct data gathering, analysis and reporting.

QUALIFICATIONS:

Minimum Education and Experience: Bachelor's Degree in Health Promotion/Education, Health Administration, Public Health, Health and Human Services, Business, Marketing, or related specialty and three-five years practical experience. Three years of consulting, sales and/or account management experience. Experience conducting needs assessments and preparing and presenting recommendations. Experience in educating and counseling in a wide range of circumstances from large audiences to one-on-one health coaching sessions. Ability to utilize strong persuasive skills to advise members/clients on best practices for implementation of applicable/appropriate health promotion programming.

Valid driver's license required and use of own vehicle to travel throughout Iowa as necessary.

Preferred Education, Additional Qualifications and Experience: Two to three years of consulting or account management experience is desired. Master's degree preferred. Two to five years of certified training instruction. Product development and project management experience.

HWI values diversity and is an equal employment opportunity/affirmative action employer m/f/d/v. To apply for a job with The Health & Wellness Institute, please submit your resume and cover letter via email to careers@hwinstitute.com and indicate the job title in the subject line. Please send MS Word or text files only.

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Operations Analyst
Job Type: Full-Time
Location: Des Moines, IA

JOB SUMMARY

Responsible for providing all support services essential for the smooth daily functioning of the Health & Wellness Institute's (HWI) Iowa Campus. Provides project and administrative support to the Director of the Iowa Campus and the HWI Iowa management team. Utilizes PC software skills to develop correspondence, develop and maintain spreadsheets and databases, prepare business analyses and graphical presentations, and maintain electronic files and records. Provides support to the Director of Iowa Campus with budget management invoicing/payroll/accounts receivable, and management of time and attendance.

REPRESENTATIVE JOB DUTIES

Assist HWI Iowa management team in successfully designing, implementing, and monitoring all components offered by HWI. Monitor all programs and provide status reports on key HWI performance metrics.

Design and implement all core office operational functions such as performance management systems, time recording systems, accounts receivable and accounts payable, invoicing, etc. Oversee all operational aspects of the office, including facilities space, meeting logistics, employee needs, etc. Act as primary liaison on behalf of the HWI Iowa campus to HWI Rhode Island campus support services, such as HR, Finance, IT, Legal, etc.

Support and coordinate planning and implementation of all administrative project activities; take and maintain meeting minutes, identify project tasks, deliverables, dependencies and resource requirements. Track, assess, and communicate project goals, timelines, action items, variances, issues, and budgets, developing appropriate contingency plans as necessary.

Provide ad hoc service as directed by management; work collaboratively with other HWI staff, project managers, administrative assistants, and program support staff to ensure objectives are met in a timely, efficient, cost-effective manner.  

KNOWLEDGE, SKILLS & ABILITIES REQUIRED

Knowledge of: Office management; project management; analytical support; healthcare business a plus.

Technical Skills: Exceptional human relations, communications (written and oral), and presentation skills are essential; strong PC skills with knowledge of Word, Excel, PowerPoint, and MS Project are necessary; project management skills; financial management skills; customer service skills; detail-oriented skills; problem solving skills.

QUALIFICATIONS:

Minimum Education and Experience: Bachelor's degree in Health Education, Public Health, Health Services Administration, Business Administration, or equivalent work experience is required. Two years of required experience in the health management or business field. Previous experience developing resource requirements, resource management, and the ability to think creatively, as well as having the ability to work on several programs simultaneously is necessary.

Valid driver's license required and use of own vehicle to travel throughout Iowa as necessary.

Preferred Education, Additional Qualifications and Experience: Master's degree in Health Services Administration, Business Administration, or related field. Healthcare insurance and/or health promotion knowledge. Experience in an operational support role.

HWI values diversity and is an equal employment opportunity/affirmative action employer m/f/d/v. To apply for a job with The Health & Wellness Institute, please submit your resume and cover letter via email to careers@hwinstitute.com and indicate the job title in the subject line. Please send MS Word or text files only.

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Manager, Health Coaching & Community Coordination
Job Type: Full-Time
Location: Des Moines, IA

JOB SUMMARY

Assist health plan's members and clients in establishing and targeting their health management goals by connecting those audiences to resources available from health plan, its partners, and community/public outlets. Manage the Health Coach and Community Wellness Coordination product and staff. Accountable for resource identification, program/service promotion, strategic and tactical planning, reporting, and data interpretation for all assigned clients. Support the overall goal of health plan to improve the health of its members and to be their partner in health and wellness.

REPRESENTATIVE JOB DUTIES

Oversees the day to day operations of the Health & Wellness Institute's (HWI) Health Coach and Community Wellness Coordinaton teams. Hires, retains, challenges, develops, motivates, and mentors both teams, to create a center of excellence of health education expertise for the health plan's member population, while fostering personal growth for the teams. Sets and communicates clear priorities, standards, and expectations.

Oversees the delivery of effective health coaching services in accordance with HWI methodology. The following formats may be used: one-on-one consultation, telephonic coaching, web-based coaching tools, health screenings, lectures, and seminars. Manages the development and enhancements of the health coaching process, as well as the protocols, delivery, and execution of the company product.

Ensures that recommended Health Coaching and Community Wellness Coordination participation levels, adherences, and desired outcomes are achieved. Ensures that all services are delivered within established resources and time parameters.

Collaborates with HWI corporate training program to deliver cross-functional trainings for Health Coaching and Community Wellness Coordination staff. Conducts quality assurance visits for Health Coaching and Community Wellness Coordination staff and follows HWI's standards.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED

Knowledge of: Consulting and customer relationship management processes; health coaching and behavior change methodology; health data interpretation methodology; health management programs and services; health promotion process/basic communications models; standard health insurance products such as medical, dental, prescription drug, vision, behavioral health, short- and long-term disability, life, accidental death and dismemberment, and consumer health plan products; health education and program instruction; budget management.

Technical Skills: Performance management; exceptional interpersonal, communications (written and oral), and presentation skills are essential; project management skills; strong PC skills with knowledge of Word, Excel, and PowerPoint are necessary; data gathering, analysis and reporting.

QUALIFICATIONS:

Minimum Education and Experience: Bachelor's Degree in Health Promotion/Education, Health Administration, Public Health, Health and Human Services, Business, Marketing, or related specialty and three to five years practical experience. Two to five years experience in personnel management or supervision. Experience conducting needs assessments and preparing and presenting recommendations. Experience in educating and counseling in a wide range of circumstances from large audiences to one-on-one health coaching sessions. Ability to utilize strong persuasive skills to advise clients on best practices for implementation of applicable/appropriate health promotion programming.

Must have valid driver's license and use of own vehicle to travel throughout Iowa and other areas as necessary

Preferred Education, Additional Qualifications and Experience: Master's degree preferred. Five years of certified training instruction. Management training desired. Product development and project management experience preferred.

HWI values diversity and is an equal employment opportunity/affirmative action employer m/f/d/v. To apply for a job with The Health & Wellness Institute, please submit your resume and cover letter via email to careers@hwinstitute.com and indicate the job title in the subject line. Please send MS Word or text files only.

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Director, Iowa Campus
Job Type: Full-Time
Location: Des Moines, IA

JOB SUMMARY

Accountable for the daily business operations of the Health & Wellness Institute's (HWI) Iowa campus and for ensuring that HWI's goals, vision and directives to support HWI's partnership with health plan are executed. Responsible for ensuring that HWI delivers on all goals and objectives to support the health plan's account. Oversee all Iowa staff perform in accordance with HWI standards for high quality service and compliance.

REPRESENTATIVE JOB DUTIES

Develop, communicate, and lead the implementation of strategies and objectives designed to achieve corporate goals in support of the health plan's account in Iowa. Maintain budgetary/financial, staffing, facilities, communications, and tactical plans related to HWI's Iowa campus operations. Responsible for the development and continuous refinement of the HWI strategic plan in Iowa.

Responsible for overseeing the recruitment and on-boarding of all Iowa staff.

Ensure that Iowa staff, supported by HWI's Rhode Island headquarters, are sufficiently equipped to create and maintain the specialized content and systems infrastructure necessary to deliver existing and future HWI services on behalf of Wellmark, as well as future solution sets.

Provide supervision and direction to the entire Iowa team as needed to ensure efficient operations and superior customer satisfaction. Create an environment that provides incentives and resources for maintaining credentials and enhancing the professional and personal skill sets of team members.

Serve as key client relationship manager in working with the health plan's account and in ensuring that HWI is well-positioned to deliver on the health plan's needs. Serve as primary liaison between the health plan's leadership team and HWI's senior leadership team in Rhode Island.

Create and foster the strategic partnerships and vendor relationships to extend HWI's relationships with all partners.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED

Knowledge of: Business unit leadership; health prevention, promotion, and wellness activities; healthcare insurance industry; strategic planning; client management; budget planning and monitoring; practical knowledge of developing and implementing comprehensive consulting and health promotion and wellness programs; business processes.

Technical Skills: Demonstrated skills in leadership, consulting, management, strategic planning, business communications (written and verbal), project management, interpersonal relationships, team leadership, facilitation and presentations.

QUALIFICATIONS:

Minimum Education and Experience: Bachelor's Degree in Economics, Business Administration, Health Services field, or combination of education and 8 to 10 years experience in Business or Health Management/Promotion/Communications field. Experience in leading, supervising, and managing staff to the attainment of corporate and campus goals and objectives. Specific knowledge of strategic planning; client management; budget planning, development, and monitoring. Demonstrated knowledge in developing and implementing comprehensive health promotion and wellness programs, as well as business development experience is highly preferred.

Preferred Education, Additional Qualifications and Experience: Advanced Business Degree, Masters and/or mid to senior level managerial experience (5 to 10 years). Direct experience with Consulting, Marketing/Sales or Product development process. Demonstrated proficiency in guiding creative and technical teams through the analysis, design, development, implementation, and evaluation of individually tailored health promotion programs is preferred.

HWI values diversity and is an equal employment opportunity/affirmative action employer m/f/d/v. To apply for a job with The Health & Wellness Institute, please submit your resume and cover letter via email to careers@hwinstitute.com and indicate the job title in the subject line. Please send MS Word or text files only.

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Health Coach - Northeastern Iowa
Job Type: Full-Time
Location: Iowa Campus

JOB SUMMARY

Support the overall goal of health plan to improve the health of its members and to be their partner in health and wellness. Work with Farm Bureau agents to deliver health education and health coaching to Farm Bureau members throughout the state of Iowa. This will be accomplished by ensuring the high quality execution of program design and implementation, community collaboration, and face-to-face and telephonic health coaching.

REPRESENTATIVE JOB DUTIES

Deliver effective health coaching services to clients according to the Health & Wellness Institute's (HWI) methodology. The following formats may be used; telephonic coaching, Web-based coaching tools, health screenings, lectures, seminars, and one-on-one consultations.

Speak on a variety of topics such as: nutrition, weight management, stress management, fitness, medical self care, and smoking cessation to a wide range of ages and personality types.

Maintain consistently positive communication with clientele to build relationships, optimize customer satisfaction, and to enhance programming.

Maintain up-to-date and accurate records in the HWI health coaching technology platform while overseeing the implementation and continuous improvement of the health coaching program to support claims reduction, improve quality of life, and reduce risk for individuals, worksites, and communities. Collaborate with other HWI staff, programs, services, resources, and third parties (i.e. client's EAP, insurance carriers, physicians) to best support client's overall health and wellness needs.

Ensure that recommended health coaching participation levels, adherence, and desired outcomes/behavior changes are achieved through best-in-class program promotion, implementation, and evaluation. Participation targets will be set by health coaching team and Senior Health Coach. Program participation will be reported to the Senior Health Coach and the appropriate health plan's stakeholders after a program is delivered.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED

Knowledge of: Nutrition, weight management, stress management, fitness, and smoking cessation; wellness coaching promotion/education theory and its application; wellness coaching models.

Technical Skills: Strong persuasive skills are required to negotiate, develop, influence, motivate, and change the behavior of others; exceptional human relations, communications (written and verbal), and presentation skills; strong PC skills; proficiency in Word , Excel, PowerPoint.

QUALIFICATIONS:

Minimum Education and Experience: Bachelor's degree in Health Promotion/Education, Public Health, Health and Human Services, or related specialty and 5 years practical experience, or Bachelor's degree in similar discipline with 5 years of practical experience required. Five years of health promotion/prevention program experience working with a variety of human resource management staff, senior level executives, and employees from a variety of worksite settings including telephonic coaching. Experience delivering individualized health coaching sessions and educating a varying client population including large audiences.

Valid driver's license required and use of own vehicle to travel throughout Iowa as necessary. Ability to work non-standard hours to perform core job functions and adequately respond to customer needs.

Preferred Education, Additional Qualifications and Experience: Background in Health Promotion, Psychology/Behavioral Health. Experience in health coaching. Advanced degree in public health, social work, human services, or related field. Certification in coaching, personal training, nursing, or related field. Experience conducting health risk and needs assessments, including developing, implementing, and evaluating health and wellness programs.

HWI values diversity and is an equal employment opportunity/affirmative action employer m/f/d/v. To apply for a job with The Health & Wellness Institute, please submit your resume and cover letter via email to careers@hwinstitute.com and indicate the job title in the subject line. Please send MS Word or text files only.

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Community Wellness Coordinator - Southeastern Iowa
Job Type: Full-Time
Location: Iowa Campus

JOB SUMMARY

Assist health plan's members and clients in establishing and targeting their health management goals by connecting those audiences to resources available from health plan, its partners, and community/public outlets. In pursuit of delivering quality health management services to health plan's members and clients via multiple channels, this position is responsible for working with appropriate staff to assess client needs, communication channels, and health management opportunities. Accountable for the resource identification, program/service promotion, strategic and tactical planning, reporting and data interpretation for all assigned clients.

REPRESENTATIVE JOB DUTIES

Participate in targeted resource identification, tactical execution, promotional outreach, client interaction, problem solving, cost analysis, data collection, reporting, member service, and deadline management to connect health plan members with health management resources across health plan's Iowa and South Dakota service areas. This is accomplished through strategic planning and the development of strong relationships with and/or knowledge around health plan's internal health/lifestyle management units; health plan's vendor partners; community health outlets; community organizations such as churches, sporting leagues, and chambers of commerce; and the client organization itself.

Assist health plan members and small business clients as a strategic consultant, meet their personal/organizational objectives using sound analysis and established health promotion methodologies, and define concrete solutions supporting their health management strategy and/or budget.

Facilitate health plan's member access to resources by delivering community seminars, and serving as a point of contact for health management questions. Work with relevant health plan and partner stakeholders to connect members to the appropriate services and resources for their health management goals/needs. As appropriate, provide contact information to connect members to health plan disease management and case management programs, customer service, sales, or other relevant units/services.

Ensure that community events to facilitate member access to community health management resources are delivered efficiently and with high quality to individuals and client organizations. Ensure that all events/services/programs are delivered within established resource and time parameters.

Implement strategies to strengthen health plan's brand presence in its service area and expand market share, and identify new branding or service delivery opportunities.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED

Knowledge of: Consulting and customer relationship management processes; health data interpretation methodology; health management programs and services; health promotion process/basic communications models; standard health insurance products such as medical, dental, prescription drug, vision, behavioral health, short- and long-term disability, life, accidental death and dismemberment, and consumer health plan products; health education and program instruction; budget management.

Technical Skills: Exceptional interpersonal, communications (written and oral), and presentation skills; strong project management skills; strong PC skills with knowledge of Word, Excel, and PowerPoint; ability to conduct data gathering, analysis, and reporting.

QUALIFICATIONS:

Minimum Education and Experience: Bachelor's Degree in Health Promotion/Education, Health Administration, Public Health, Health and Human Services, Business, Marketing, or related specialty and three to five years practical experience. Three years of consulting, sales, and/or account management experience. Experience conducting needs assessments and preparing and presenting recommendations. Experience in educating and counseling in a wide range of circumstances from large audiences to one-on-one health coaching sessions. Ability to utilize strong persuasive skills to advise members/clients on best practices for implementation of applicable/appropriate health promotion programming.

Must have valid driver's license and ability to provide own transportation to and from community and/or client sites throughout Iowa and other areas as necessary.

Preferred Education, Additional Qualifications and Experience: Background in Health Promotion, Psychology/Behavioral Health. Two to three years of consulting or account management experience is desired. Master's degree preferred. Two to five years of certified training instruction. Product development and project management experience.

HWI values diversity and is an equal employment opportunity/affirmative action employer m/f/d/v. To apply for a job with The Health & Wellness Institute, please submit your resume and cover letter via email to careers@hwinstitute.com and indicate the job title in the subject line. Please send MS Word or text files only.

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